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Monday, 17 October 2011 13:31

Benefits of using VoIP in Business

posted by  Kaitlin Howard
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By Hannah du Plessis
original source

If you ask any business owner what his goals are for his business, he will most definitely say that growth of the business into a profitable enterprise is the main goal. Next to that, and especially during the recession, would be making sure that money isn't spent unnecessarily on things that don't make a profit.

Where does the phone bill fit in?

Obviously telecommunications are a necessary part of business growth and profit. And without it, one cannot add to your bottom line. However, new technology makes it possible to save a lot on this expense.

VOIP – What is it?

VOIP stands for Voice over Internet Protocol. It is the use of phones on the internet instead of phones using a normal phone line. You still pay for the call, but it is much less than a normal phone line would charge you. Usually you pay something like 3 cents per minute for a call to anywhere in the world. This alone can save you up to 60% for national calls and up to 90% for international calls.

In addition to this, you can use your existing phone numbers and 0800 numbers, which will make for a painless transition.

Using VOIP in your business will give you:

  • A Windows Based software program so you can do the admin yourself. 
  • It is easy to use 
  • Phone calls to extensions are free 
  • You can make off site extensions so you can talk to branch offices for free, or a staff member can work from home and have contact with the office for free
  •  Calls can be forwarded to staff member mobiles 
  • The network is secure 
  • You can record all calls 
  • It works with Sales force and most other CRM systems 
  • An average of 60% savings on your phone bill every month, You pay $7.00 per line in line rental fees, you pay only $0.03 per minute in national and international calls, Pay only $0.24 per minute to mobiles and local calls are free 
  • VOIP telecommunications providers usually have an exceptional quality of service 
  • Have everything you need such as call forwarding, voicemail, 3 way calling, call waiting, call forwarding and so much more – for free

The Benefits of using VOIP in your business

  • You can streamline your workplace as clutter is reduced 
  • You save money on your phone bill which will make for greater profits 
  • Reduce time looking for contacts' details as a VOIP system will give you a more manageable list of contacts 
  • Productivity will increase as time wasting activities will cease. Also the employees may have a headset which will free up their hands 
  • VOIP Services are affordable to implement

 

The future of telecommunications is here. It is up to you to take advantage of it so that your business may prosper.

Last modified on Thursday, 02 February 2012 17:03

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