How does VoIP or Hosted PBX work?

The main difference between the traditional phone system and Voice over IP (Internet Protocol) is voice data travels over the Internet rather than through the phone company’s telephone wires. With so many of us relying on the Internet to perform daily functions, combining a phone system with the Internet makes perfect sense. Hosted telephony is the future of phone communication – it reduces expenses, is infinitely scalable, and can adapt to your business needs.

What's the difference between Hosted PBX and SIP Trunking?

VoIP is a general term that describes all voice traffic that is sent over the Internet. SIP (Session Initiation Protocol) trunking is voice over Internet Protocol but instead of using a single SIP user, the service provider is providing many, allowing for the use of DID's (Direct Inward Dial numbers).