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Thursday, 01 December 2011 15:51

Win a $100 VISA Gift Card from PriorityOne!

If your employeer uses PriorityOne's phone service this is your chance to win a $100 VISA Gift Card!

>> Download pdf with details on how to win <<   or visit this page

Send a referral to PriorityOne, a small to medium sized business owner, who has the need for our services, which includes hosted phone systems and high-speed internet. When your referral signs on for service from PriorityOne – you will receive a $100 VISA gift card, perfect for holiday shopping!*


Who is a good referral for PriorityOne?

  • A business owner looking to save money on their costly or outdated phone system. 
  •  A business owner who wants more control over features their phone system can provide.  
  •  A business owner who can get in touch with support right away and not wait on hold 
  • A business owner who wants a reliable phone system supported by the internet. 
  •  A business owner who has multiple business locations and needs a more seamless phone system to connect these locations. 
  •  A business owner who has mobile workers and needs them to stay connected like those in the office.

Not sure how to describe what we do? Here are some ideas…

  •  PriorityOne provides hosted phone systems, also known as VoIP (Voice over Internet Protocol). Voice data is sent through the internet and is more cost effective and easy to manage than a traditional phone system. You are using our phone system right now!
  •  In addition to internet phone systems, we provide high-speed, affordable internet service for businesses. 
  •  We help businesses implement reliable phone systems that are easy to manage, flexible and affordable.

Where do you send your referral once you have one?

  • Send the name, company and phone number of your referral to: Kaitlin, Marketing  Coordinator, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and someone from PriorityOne will follow up with that person. 
  •  Give the referral our phone number and have them call 518-533-4480

 

Questions? Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Visit www.priorityonenet.com for more information about PriorityOne

*Limit one gift card per person. Referral must sign up for PriorityOne’s VoIP or Internet Service and sale must be considered closed for participant to receive gift card. Business that is referred must have between 3-50 employees.

Conducting day-to-day functions and activities within a business is essential to keep things running smoothly. Customers, suppliers, and fellow team members rely on the process of activities to be completed without interruption or stoppage to ensure standards and procedures are met. But what happens when a natural disaster occurs? Can your business continue to function? Are you still able to reach customers and clients who depend on the timely process of normal business activities?

That is where disaster recovery comes in. Having a VoIP phone system over a traditional solution can change the way you react when a natural disaster occurs. With VoIP there is no need to panic when you find yourself out of the office and still need to reach clients, whether that is because of a hurricane in August or snowstorm in January. When power or internet is out at your business that doesn't mean you have to stop working or receiving calls. With a VoIP solution, calls can be set up to ring to alternate phone numbers or cell phones when internet or power is temporarily down. Create a company plan as well as a minor plan to be prepared in case of an emergency, large or small.

Call us to discuss how VoIP can help your business in an emergency situation and also save up to 50% on your current solution. 866-578-5355.

Monday, 08 August 2011 15:51

Different Kinds of VoIP Service

original source

VoIP or internet phone is a not a new technology. However, there are different types of VoIP providers that offer their services to the internet phone subscribers. Today we will be having a look at all the different available options to see which one is the best for you. Let us go through all the different VoIP phone service types out there.

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Free VoIP services

Free VoIP services fall into two different categories. The first ones are the free VoIP services that are offered by the chatting services of big messengers. This type of phone service needs you to have their software installed on both computers from which you want to communicate with each other. This service has been around for many years now and is commonly used by many people. However, you need to have a computer and the software to use it. The other category of VoIP service, which is offered free of cost is just named as a free VoIP service, but instead it is not difficult to determine that under the surface both of these free VoIP services are the same. These services try to attract the phone subscribers by their free offers but they have many different limitations, which make them less ideal to be used as regular phone services. They may be beneficial for a limited type of use but again they also don't deliver in terms of the quality that they promised to their subscribers. Another serious drawback is that the free VoIP services usually work in some countries and you won't be able to use them to make phone calls worldwide.

Dedicated VoIP services

There are different dedicated VoIP services out there. In order to understand what each of these VoIP providers will offer, we will have a look at each, one by one.

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Savings, Savings, Savings One of the key factors in today's world and everyone wants to cut expenses where they can. The good news is, by switching to VoIP, companies can save up to 50% on their phone bills compared with traditional carriers and there is no up front expenditure. With VoIP, data is sent over the internet, which eliminates the need for a phone closet. You know the one, with all the different colored wires that you can't seem to make sense of. Without a phone closet, there are no longer maintenance fees, "phone guys," or the need to upgrade costly software. To top it off, PriorityOne includes free phones for businesses ready to make the switch. Already have phones? We have a solution for that too. Our BuyBack Program allows businesses to trade in current qualified hardware and receive a check in return.

Unified Messaging Unified messaging means with VoIP you now have one-stop access to voice mail and e-mail. E-mails can be translated to voice messages, and voice messages can be turned into e-mails. PriorityOne also offers compatible applications and add-ons for work-groups, call centers and receptionists that includes simple instant messaging, call forwarding and employee status.

Conferencing VoIP takes the traditional audio conference to the next level, injecting collaboration capabilities so participants can exchange files, sync calendars and communicate via video.

Find Me/Follow Me Never miss a call again. Find me/Follow me is a single-number forwarding function that lets callers find you whether you're at your desks, in a hotel, working from home or on a job site. Can't get into the office because of weather or a sick kid? No problem. Stay connected with these features by routing calls anywhere with a click of a button.

Auto Attendant This feature answers incoming calls, plays music or prerecorded messages to callers on hold and supports a voice-mail tree that can route calls by employee. In other words, it can give your small business a big business feel and presence.

Expandability and Flexibility If your business has multiple locations VoIP can work wonders. Unified communications will connect remote locations seamlessly and calls between them are free. Phone changes and additions are now easy with our web interface that allows you to do everything yourself. Your VoIP business phone system can be as big or as small as needed.

Reliability PriorityOne's data platform is built upon the most trustworthy softswitch in the world - Broadsoft - guaranteeing clear calls and connectivity.

Support Our skilled local technicians are available to help clients with questions and troubleshooting by phone or on-site if needed.

Ready to get started? Have additional questions? Call us! 866-578-5355


Wednesday, 13 July 2011 13:19

10 Ways to Keep IT Systems Secure

By Scott Steinberg
July 7, 2011
article source

Use these tips to protect your business from hackers, crooks and identify thieves.

Technology continues to be a boon for entrepreneurs, offering increased mobility, productivity and ROI at shrinking expense. But as useful as modern innovations such as smartphones, tablet PCs and cloud computing are to small businesses, they also present growing security concerns. Following are 10 safety tips to help you guard against high-tech failure:

1. Protect with passwords. This may seem like a no-brainer, but many cyber attacks succeed precisely because of weak password protocols. Access to all equipment, wireless networks and sensitive data should be guarded with unique user names and passwords keyed to specific individuals. The strongest passwords contain numbers, letters and symbols, and aren't based on commonplace words, standard dictionary terms or easy-to-guess dates such as birthdays. Each user should further have a unique password wherever it appears on a device or network. If you create a master document containing all user passcodes, be sure to encrypt it with its own passcode and store it in a secure place.

2. Design safe systems. Reduce exposure to hackers and thieves by limiting access to your technology infrastructure. Minimize points of failure by eliminating unnecessary access to hardware and software, and restricting individual users' and systems' privileges only to needed equipment and programs. Whenever possible, minimize the scope of potential damage to your networks by using a unique set of email addresses, logins, servers and domain names for each user, work group or department as well

Thursday, 07 July 2011 18:49

How to Get Better Hosted VoIP Services

By Dan O'Shea
Entrepeneur Magazine - July 2011 Issue
article source

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Many small-business owners want the flexibility of hosted voice-over-IP but not the lack of reliability and call quality. We asked a tech geek: Is there a way to get both?

Sarah Holtrup, owner of Sarah Holtrup Insurance Agency in Indianapolis, told us she loves the flexibility of hosted voice-over-IP but can't live with the lack of reliability and call quality. So we asked a geek: How can small-business owners get better hosted VoIP services?